And the high court ruled Friday that it doesn't matter what caused the error because the jackpot wasn't allowed under the rules.
The suit is similar to an earlier case against an Iowa casino. The game's manufacturer, Aristocrat Technologies, Inc. The casino decided to send the slot machine hardware and software for review to the Iowa Racing and Gaming Commission were a laboratory analysis was conducted and then verified to have malfunctioned resulting in the false bonus message.
Never miss a story Choose the plan that's right for you. But state officials later concluded the award was a computer glitch and that the Isle Hotel Casino in Waterloo didn't have to pay. The complaint alleges that Resorts World Casino was "negligent" and did not adequately maintain their lottery equipment. She excitedly snapped a selfie with the screen, believing her life was forever changed.
Now, she's taking this to court. The 87 year old grand-mother casino $41 million jackpot Illinois got the biggest surprise of her life back inwhen her slot machine sounded the alarm and announced that she had won a huge jackpot. The commission concluded the casino didn't have to pay because of the glitch.
The investigation also revealed that Aristocrat Technologies Inc which manufactured the game had warned casinos back in that machines who used that particular hardware could encounter the possibility of a malfunction.
If either the patrons or casinos could change the rules in the middle of the game, it would be absolutely chaos," she said. She said such computer glitches are rare.
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A judge threw out the case before trial. So, on June 14, he filed a lawsuit. McKee's argument that the casino had an implied contract with customers to pay whatever the slot machines said "is contrary to precedent and general contract principles," he added.
A slot machine told her she hit a massive jackpot, but the casino claimed it was a machine error and offered her a meal on the house. Ripka also says the casino's excuses are "ridiculous. The rules and pay table, which were available on a touch screen, amount to a contract between the casino and the player and it doesn't matter that McKee didn't read them, he added.
A company bulletin told customers it was developing a new hardware system and recommended they disable legacy bonusing to prevent the error - something the Waterloo casino didn't do. McKee, of Antioch, Illinois, isn't a huge gambler, playing slots a few times a year.
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Casino officials were immediately summoned to verify the jackpot and start the necessary process to see that she obtained her full reward. After being overjoyed at becoming an instant multi-million, McKee was then informed of the slot machine glitch and the fact that the casino would not be paying her any money. The casino did not immediately respond to CNNMoney's request for comment regarding the lawsuit.
But legal appeals didn't roll her way. McKee contested the claim made by the casino and decided to file a lawsuit against the Waterloo casino and she believed the casino failed to keep its promise and wanted to find a way out.
A sign on the game warned, "Malfunction voids all pays and plays.
Does it mean it wasn't maintained? There was a seven member court who reviewed the case and in the end Justice Edward Mansfield decided not to take the case to trial as the decision from the seven member team was unanimous.
Cormican said the ruling will ensure fairness in Iowa's large gambling industry.
Testing concluded the machine had given an erroneous bonus message. Her lawyers disputed that the machine malfunctioned, arguing that jurors should decide. Digital access or digital and print delivery.
At the time, Resorts World spokesman Dan Bank apologized and told CNN that "casino personnel were able to determine that the figure displayed on the penny slot was the result of an obvious malfunction -- a fact later confirmed by the New York State Gaming Commission. Does that mean it wasn't inspected? She was playing the penny slot machine with relatives during a family reunion when she thought she hit the jackpot.